- Job Description
Job details
Pay
-
₹16,000 - ₹20,000 a month
Job type
-
Permanent
-
Fresher
-
Full-time
Shift and schedule
-
Rotational shift
Benefits
Pulled from the full job description
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Full job description
Job Title: Work from Home - E-commerce Customer Support Executive
Location: Remote (Work from Home)
Job Type: Full-time
Salary:
CTC: ₹20,000 per month
In-hand: ₹16,400 per month
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Job Description:
We are hiring for Work From Home roles for an E-commerce support process. We are looking for enthusiastic and customer-focused individuals to support our clients in the online retail sector.
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Key Responsibilities:
Handle customer queries via chat, email, and voice support
Provide accurate information and resolve customer issues effectively
Ensure high levels of customer satisfaction
Maintain data confidentiality and adhere to company policies
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Work Details:
Work Mode: Remote (Work from Home)
Working Days: 6 days a week
Shifts: Rotational shifts (9 hours including breaks)
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System Requirements (Must Have):
Processor: Intel i5 or above
RAM: Minimum 8 GB
OS: Windows 10 or 11
Internet: Minimum 30 Mbps (upload/download)
USB Headset and Webcam (Mandatory)
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Selection Process:
1. HR Screening
2. AMCAT Assessment
3. Versant Test
4. Writex (Written Assessment)
5. Client Interview
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Qualifications:
Minimum 12th Pass / Graduate
Good communication skills in English
Basic computer knowledge
Prior customer service experience preferred but not mandatory
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Apply now to join the family and work with one of the world’s leading BPO companies from the comfort of your home!
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Rotational shift
Language:
- English (Required)
- Hindi (Preferred)
Work Location: Remote
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