Job details
Shift and schedule
-
Rotational shift
Location
Hyderabad, Telangana
Full job description
Location: Hyderabad
Job Description:
-
Job Purpose
-
As a Teletext Sales Advisor, individual will create and sell worldwide holidays, and he/she will own their customers journey from start to finish; from enquiry to welcoming them back onto home and provider exceptional customer service to our loyal customers.
-
Key Responsibilities:
- Individual will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximizing service & sales opportunities. We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember.
- This will primarily be over the phone, but also very occasionally via digital channels.
- Should provide excellent customer service to all clients whether new or existing
- Achieving pre-set KPI’s including, but not limited to, handling time, conversion, revenue, and service.
- Using the booking engine and all tools provided to create perfect tailor-made trips
- Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit.
- Be solutions focused, always finding ways to do things better for our customers, our business, and our colleagues.
-
Key Skills and Experience:
- Someone who enjoys building relationships, have a sales background and is motivated and focused with good attention to detail.
- Previous travel industry experience preferred but not essential
- Knowledge & passion for worldwide popular tourist destinations
- Excellent attention to detail and accuracy
- Be self-motivated and dedicated to building a repeat customer base and earn commission
- Make the most of every single genuine sales enquiry received.
- Exceed sales targets and KPI’s set by the company,
- Manage own time effectively; there’s a lot to do before, during and after the customer journey.
-
Person Specification:
- Our Sales Advisors not only have a hunger for sales but also a real genuine passion for making their customers booking journey as seamless as possible and to deliver amazing service.
- Previous 1 to 6 Years Sales & Service experience is necessary, but this does not have to be in travel.
- Previous experience in travel and international voice process is desirable.
- Flexible to work over a seven-day period, rotational shifts and offs.
- Flexible to work six-day week during peak booking periods
-
Education Qualifications & Experience Level:
-
Any Graduate/ Diploma from a recognized university.
- A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs.
- Have prior experience in UK/US Sales/Upselling.
-
What we can offer you:
- A responsible organization that cares about its people- employees and customers.
- Encouragement to take initiative and try something new and different.
- The opportunity to visit our destinations and experience our holidays (for best performers)
- Supportive environment from both colleagues and Management.
- Ongoing mentoring, development and call coaching
- Attractive Salary.
- Fantastic Incentives.
- Opportunities for Career Growth.
- Collaborative and Supportive Work Environment.
- Comprehensive Training and Development Programs.
- Location: Kondapur, Hyderabad
-
Interested?
-
Sound like the kind of opportunity and place to work that you’re looking for?
-
Please send your CV with a brief covering note about your salary expectations and any notice period to hr@teletext.co.in
Related Jobs
18.jpg)
50.jpg)
17.jpg)
38.jpg)
53.jpg)
34.jpg)
40.jpg)
26.jpg)
36.jpg)
36.jpg)
20.jpg)
10.jpg)
36.jpg)