Pre Sales Intern

Job details

Pay

₹18,000 - ₹20,000 a month

Job type

Contractual / Temporary
Internship
Full-time

Shift and schedule

Night shift
Rotational shift
Evening shift

Location

HSR Layout, Bengaluru, Karnataka

Full job description

What is BrightChamps?A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many others countries across SEA and MENA) in 12+ languages across its 4 verticals.Focus Area : K-12Market : Global (already made a mark in ~25 countries)Life skills : Technology foundation, Financial literacy, Robotics, Effective communication, Crypto etc.What is this role about?We are seeking a proactive and customer-oriented calling agent to join our dynamic team. The primary responsibility of this role is to engage with potential customers, making outbound and handling inbound calls, to ensure a smooth onboarding process for demo classes provided by our EdTech platform. The successful candidate will play a vital role in guiding leads through the enrolment process, offering assistance, and maintaining accurate documentation of their journey with us.Key Responsibilities:Outbound and inbound calls:

Initiate outbound calls to prospective leads, providing information about BrightChamps EdTech Platform's demo classes.
Handle inbound calls from individuals interested in our demo classes, addressing queries, and providing relevant details.

Lead Engagement:Build and maintain positive relationships with potential customers through effective communication.Guide leads through the enrollment process, ensuring a seamless experience.Demo Class Coordination:Schedule and coordinate demo classes for interested leads, aligning with their preferences and availability.Documentation:Maintain accurate and detailed records of lead interactions and progress through our CRM system.Document feedback and any special requirements expressed by leads during the onboarding process.Collaboration:Collaborate with the sales and marketing teams to optimize lead conversion and customer satisfaction.Provide insights and feedback from lead interactions to improve our processes.Qualifications and skills:

Fluency in Arabic and English (both written and spoken).
Previous experience in customer service, telemarketing, or a related role.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Strong organisational skills with a keen attention to detail.
Familiarity with CRM systems and basic computer skills.

Shift details - 6 days working, 1 day rotational offShift timings - Night shift (10PM to 7 AM)Notice Period- Immediate joinerCTC: 18-20 K/monthLocation: WFO (HSR Layout, Banglore)Interview type - 1 audio video virtual interview rounds

Job Types: Full-time, Internship, Contractual / Temporary
Contract length: 6 months

Pay: ₹18,000.00 - ₹20,000.00 per month

Compensation Package:

Performance bonus

Schedule:

Evening shift

Work Location: In person

Job details

Pay

Job type

Shift and schedule

Location

Full job description

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