Global HR Shared Services Assistant

Job details

Job type

Full-time

Shift and schedule

Rotational shift

Location

Gurugram, Haryana

Full job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You’ll be part of HR Shared Services Team supporting the Middle East (UAE, KSA & Qatar) HR Team with HR administrative support in Mobility and Teaming@BCG Process. As HR Assistant you working closely with the Mobility and Teaming@BCG teams.

BCG provides opportunities for employees across all consulting tenures to enhance their development at BCG through Mobility. There are many options within four experience types (geographic, topic-focused, internal and external opportunities), and ME Mobility supports our CT and BST with identifying the correct opportunity and delivering these global mobility programs across the ME system (Dubai, Doha and Riyadh). The ME Mobility team is made up of 1 Manager and 1 Junior Specialist.

Teaming@BCG is a strategic function originally designed and launched in 2005 for all consulting staff. Its ambition is to enable high-performing teams to consistently deliver superior case experience, supporting BCG's broader EVP. To do so, it deploys experienced senior consultants (Project Leaders, Principals, Partners) as coaches to facilitate project team discussions and actions, optimizing Value Focus, Team Trust, Growth Mindset & Sustainability. In the Middle East, Teaming is led by a team of 3 permanent BSTers (Director and Senior Managers), 3 rotating coaches (PPPLs), and a MDSP. ME is also currently expanding Teaming to all of BST.

Your responsibilities will include:

ME Mobility administration (~50%)

Maintaining accurate records and digital sites across various systems (Pathways, APro, ME-HR, Mobility tracker, digital signage, Slack channels etc.)
Supporting with ME Mobility and MERWA mailboxes
Supporting in ME Mobility Committee Review preparation – downloading applications from Pathways
Scheduling the initial discussions, interviews and regular check-in calls for all in/outbound transfer candidates
Working on ad hoc administrative task as required

Teaming survey administration and reporting (~30%)

Set up new Teaming surveys
Modify Teaming surveys
Close Teaming surveys
Prepare weekly survey reporting for survey review by team
Generate monthly Teaming matrix
Update Teaming Tableau Dashboard
Generate report of survey participation rate and follow-up
Liaise with Staffing to identify new cases and changes

General support of team of coaches (~20%)

Administer Teaming mailbox
Support onboarding and offboarding of rotating Teaming coaches
Schedule case connects, 1on1s and other key meetings
Support travel booking for permanent coaches
Support expenses management for permanent coaches

What You'll Bring

Relevant administrative experience up to 2 years preferably in a professional services firm
Strong verbal communication skills; fluency in English
Advanced level computer skills: Windows, Word, Excel, PowerPoint, Outlook
Ability to use data-based systems and report running
Ability to work cooperatively as a member of a team
Strong service orientation and responsiveness to requests
Organizational skills: handling competing priorities effectively
Resourcefulness and strong problem-solving capabilities
Excellent customer service skills and an empathetic nature
Ability to respect all BCG information as personal and confidential
You have a positive attitude and the ability to maintain absolute confidentiality

Who You'll Work With

You will be working with the Career Development Operations and Talent team.

Additional info

You're good at

You are highly motivated and adaptable to changing priorities and ad hoc requirements
You have very strong verbal communication skills; fluency in English
You have an eye for detail in keeping all platforms/tools updated accurately
Strong service orientation and responsiveness to requests
Proactive with the eagerness to seek opportunities to assist others
Ability to demonstrate a professional approach and maintain integrity at all times
Ability to respect all BCG information as personal and confidential
You bring (experience & qualifications)
A relevant bachelor's degree
Working experience Is a plus

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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