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Job type
-
Permanent
-
Full-time
Shift and schedule
-
Night shift
-
Rotational shift
-
Evening shift
- + show more
Benefits
Pulled from the full job description
- Health insurance
- Work from home
Full job description
Key Responsibilities
- Coordinate daily dispatch and track container movement across US ports
- Communicate with drivers port contacts and internal teams through phone email and chat
- Monitor live shipment status and keep internal records updated
- Track chassis usage and avoid detention or per diem charges
- Respond to escalations and solve issues quickly
- Maintain clean documentation and reporting
Who Can Apply
- Candidates with experience in BPO customer service US based process support coordination or operations roles
- Strong spoken and written English communication is a must
- Must be comfortable handling phone calls and multitasking under pressure
- Familiar with Excel or Google Sheets
- Willing to work all three shifts on a rotating schedule (CST EST PST)
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Work from home
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Performance bonus
Work Location: Remote
Application Deadline: 06/12/2025
Expected Start Date: 16/06/2025
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